User Experience

Retailers Are Disabling NFC to Block Apple Pay

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Rite Aid and CVS are dropping support for Apple Pay in favor of another solution called CurrentC. I'm in complete agreement with John Gruber on this one. Prioritizing access to customer data over a good customer experience is a bad, bad idea! Compared to how Apple Pay works, CurrentC is a step in the wrong direction and is bound to fail.

Presentation at Big Design Conference

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This past weekend, I had the honor and privilege of being one of the speakers at the Big Design conference. I gave an updated version of my presentation on the User Experience of Comic Books. The response to my presentation was amazing! Lots of folks from the audience had some great questions and comments during the Q&A portion of the presentation. I'm ecstatic and overwhelmed with joy! It's a great feeling to know that I can contribute to other people's education on user experience design!

The rest of the conference was absolutely amazing! Lots of fantastic presentations; many from folks that I know. Many of the presentations were incredibly inspiring. In fact, a few of them gave me some ideas towards my next presentation! ;)

Along with that, a good number of presenters expressed interest in presenting at Refresh Dallas, a little organization for which I'm the organizer for. If you missed the Big D conference and would like to see a few of the presentations you missed, check out Refresh Dallas on Meetup!

For those that requested a copy of my presentation, you can find it on SlideShare.

UX of the Article Progress Bar on The Daily Beast Website

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My wife showed this one to me today. While viewing and scrolling through the page, pay attention to what is happening in the "READ THIS.list" box on the right. Not only does it show which article you're on using a simple scrollspy indicator but it also tracks how far into the article you are using a gray indicator just behind the list item. This is a very interesting way of handling the navigation of large amounts of related content. It certainly adds to the user experience and is quite clever.

Now, some folks commented Reddit that this sort of feature just adds bloat and, while they might have a point, it's still a very clever and useful feature nonetheless. I think all The Daily Beast would need to do is find ways to optimize their scripts to cut down on the size and number of scripts loaded. I also agree with one commenter that features like this can definitely impact performance. For extremely busy pages with lots of features and scripts being loaded, I'm not sure if adding a feature like this is wise. Granted, this page loads and performs well for me...but what about others who don't have computers as fast as mine? Will they receive the same user experience?

This is a good example of how problems related to large amounts of content can be solved. However, it also reveals issues related to how bloated code can impact performance as well.

Digital Marketers All Got This Thing Wrong About ROI

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Some very good insights on how ROI relates to the way people use the web. Even when we're building web applications and sites, we need to think about how we can relate unmeasurable things like UX practices with marketing expectations. After all, when, where, and how people engage your applications and sites will indeed have a direct impact on the success of that site/application.